Evidence-based Clinical Decision Support

Background context

When we choose doctors, we prefer the ones with more knowledge and experience. Evidence-based medicine has been the standard of practice for thousands of years. With increasing access to clinical trials and patient outcome data, more and more physicians are starting to lean towards evidence-based medicine, in which they use the best available evidence, along with their clinical expertise and the patient's values and preferences, to make decisions.

Company context

Flatiron Health has always functioned as two separate organizations with two distinct groups of target audience. On one side of the organization, we create digital products for cancer clinics and oncologists; on the other side, we produce packaged real-world evidence for academic researchers and pharmaceutical teams to supplement their clinical research needs. This project was a serendipitous opportunity that attempted to bridge the gap between clinical research and patient care, I considered myself extremely lucky to gain precious experience from both sides!

My responsibilities

I led both the research and design efforts of this project as a Design Director. From the methods of research investigation to the workshop with oncologists to the validation of the design prototype, I was responsible for the quality of learning and the creative process of the project.

During this two-phased process, I got to partner with many passionate colleagues:

• Phase I: Physician workshop to assess the opportunity

Partners: VP of clinical care, pharmacy director, product manager, and product designer on my team.

• Phase II: Prototype to validate hypotheses

Partners: a couple of quantitative scientists, clinicians, a senior back-end engineer, and agency consultants on data modeling.